Invitation Homes Agrees To $48M Settlement For FTC Complaint Over Junk Fees, Poor Maintenance

  • 9/24/2024

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Invitation Homes has agreed to settle a complaint from The Federal Trade Commission that the landlord is acting unlawfully toward consumers. 

The FTC filed a complaint Tuesday against the nation's largest single-family landlord, alleging it is charging junk fees and deceptive leasing costs, unfairly withholding security deposits and not inspecting homes.

The settlement, which needs a judge's approval before going into effect, includes paying $48M to refund customers. The landlord will also have to clearly state leasing prices, establish procedures for fair security deposits and "stop other unlawful" practices.

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